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Privacy Policy

This Privacy Policy explains how Razalith ("we", "us", "our") processes your personal data when you use our Service. The data controller is the operator identified in our Terms of Service — Section 1 (Operator). For any privacy-related requests, please contact us at: hello@razalith.com

This Privacy Policy is governed by Swiss law, in particular the Federal Act on Data Protection (FADP; SR 235.1). Unless stated otherwise, statutory terms under the FADP have the same meaning as in that Act.

1. What personal data we collect

  • Account information (email and profile data) received from our authentication provider
  • Subscription and billing status from our payment provider (we do not store full credit card numbers)
  • In-app preferences and notification settings
  • Technical and usage data (IP address, device information, logs) necessary for security, rate limiting, and service reliability

If you use the optional AI analysis feature, we only send anonymized market data (such as symbol, price, and technical indicators) to a third-party AI provider. We never send your name, email, account ID, or any personal identifiers.

Where certain account, billing, or security-related data is necessary to perform our contract with you or to meet our legal obligations, failure to provide it may mean we cannot provide all or part of the Service.

2. Why we process your data

We process your personal data to:

  • Provide and maintain the Service, including account management and billing
  • Send email alerts you have requested
  • Ensure the security and performance of the platform
  • Comply with legal and regulatory obligations

The legal bases under the FADP are typically: performance of a contract with you (operating accounts and paid features); overriding legitimate interests (security, abuse prevention, service improvement, and limited aggregate analytics), balanced against your interests; consent where we rely on it (for example where required for specific optional communications or technologies); and compliance with legal obligations.

We do not sell your personal data. We do not engage in solely automated decision-making that produces legal effects or similarly significant effects under the FADP. Where we rely on legitimate interests, you may have the right to object under the conditions set out in the FADP.

3. Recipients and international transfers

We share data only with trusted processors that act on our instructions (hosting, authentication, payments, email delivery, analytics, market data, and optional AI inference). Some of these processors are located outside Switzerland. Where required by the FADP, we implement appropriate safeguards such as Standard Contractual Clauses or other recognized mechanisms.

You may request further information about categories of recipients and transfers by contacting us at the address above.

4. Data retention

We retain your account-related data for as long as your account is active. Once you delete your account, we delete or anonymize your personal data, except where we are legally required to keep it for a longer period.

Operational and technical logs are kept on rolling deletion schedules according to their purpose.

5. Cookies and tracking

We only use essential cookies and similar technologies necessary for authentication and basic functionality. We use limited, privacy-friendly analytics to understand aggregate usage patterns. We do not use advertising cookies or tracking for profiling purposes. If we introduce non-essential cookies or materially similar technologies that require consent under applicable law, we will update this Policy and obtain consent where required.

6. Security and age restriction

We implement appropriate technical and organisational security measures, including encryption in transit. However, no online service can guarantee complete security. The Service is not intended for individuals under 18 years of age. If you believe we have collected data from a minor, please contact us immediately at hello@razalith.com.

7. Your rights

Under the FADP, you have the right to access, rectify, erase, restrict processing, object to processing, and data portability (where applicable). You may also withdraw consent where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please email us at hello@razalith.com. We will respond within 30 days (or any shorter period required by law). We may need to verify your identity before acting on certain requests.

You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).

8. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be notified on the Service. Continued use of the Service after such changes constitutes acceptance of the updated policy where permitted by law. Where a change requires your consent under applicable law, we will obtain it separately.